Email us at firstname.lastname@example.org. If you placed an order, it would be helpful if you included the name on the credit card, what you ordered, and the approximate time you ordered.
Download VLC from http://www.videolan.org/vlc/. It is a free download, is available for Mac, Windows and Linux, and it works well for us.
You can also watch in your browser. We recommend Chrome by Google.
Go to our forgot password form.
Our payment processing is handled by Stripe. Your credit card data is not stored on our servers, and in fact does not even touch them.